Hp smart app windows 10 serial#
Hp smart app windows 10 series#

I am wondering if this is the case with Ranchi service centre then how is your other service centres works across INDIA. I just want to bring this to your notice so that you can do something so that other customers will not suffer. After that he simply cut the call with stating that I am not going to listen your any complaint. Moreover, he was not ready to listen anything and denied to acknowledge the laptop issue. Today I spoke to a case manager “Ajoy Nath” ( ajoyn hp com), where his behaviour was not up to the mark. I contacted HP service in my town several times and didn’t got the solution for my problem. I'm having a problem in my newly purchased laptop. since I didn’t get a response from their side for my issue in the laptop. I am so much unhappy with the HP service. However, the issue of the laptop has mentally disturbed me. Having paid a premium price, I was very reluctant to exchange my new laptop.

They filed a complaint against my laptop case number Case ID 510 4475802 & Case ID 510 5797003 (Active Case). When I spoke to a HP staff member, I was told that the laptop does not work properly. With much reluctance, I proceeded after the agent assured me that the new laptop would have gone through many stringent tests. I was told to return my laptop in exchange for a new laptop.

Hp smart app windows 10 series#

After contacting the call centre, I was asked to perform a series of tests and generate various reports, which took up a lot of my time. With great pain and anguish I am reporting that recently I had some issues with my laptop. I think that day made a big mistake by entering the HP's store else than choosing any of your competitors who are better than you guys in after sale's service. Is this is your way to treat your customers? Is this is your after sale's service? People spent their 42000 so that your laptops will start making some issues and than your customer service just ignore their customers. Today 3 days passed and I never received a single contact from your side. He said that I'll receive call from your escalation team next day. Then you guys called me next day and listen to my issues just for a formality (I felt it by your agent's behavior).

Hp smart app windows 10 serial#

I registered myself to your website by submitting my serial number. You guys need ample of details to just listen our issues. First it much harder to contact your customer service agents than to get a Visa. Within 14 days your touchpad starter making issues.īut I was glad that I am having a site warranty given by HP. I bought your laptop worth rupees 42000 2 weeks ago. I hope your customer service is doing well somewhere. IN Bangalore Sales - Salarpuria Arena (SAU)ĢFl, 24 Salapuria Arena, Hosur Main Road,

For Service Query: 18 / 18 / Click Here.

WhatsApp support for complaints and feedback, Mon - Sat, 9:00 to 5:00 IST: +1 9.

opsmanager hp com (For Feedback & Complaints).

in ced hp com (Feedback on Hewlett-Packard service and support).

in contact hp com (For new product purchase/business customers).

hpstoreindia customerservice team (For new product purchase or quries of your existing order).

Press 2- For Support on Printers and Scanners.

Press 1- For support on Laptop & Desktop.